Make sure to enter the code correctly on your phone to allow Fitbit to complete the pairing process automatically.Once your phone finds the device, it prompts you to enter a 4 digit pairing code displayed on the screen of your Fitbit device.As long as your phone’s Bluetooth is already turned ON, the app automatically begins searching for your Fitbit device to pair.Once you connect to the charger, place your phone next to the charging Fitbit and click on the Next button at the bottom of the screen to proceed. On the “let it charge” screen, Fitbit asks you to charge your Fitbit and shows you how to connect your specific Fitbit device to its charger.At Fitbit’s privacy policy page, scroll all the way down through the agreement, then tap on the I ACCEPT button at the bottom of the screen to advance to the next screen.You need to set up a new Fitbit account and use the Fitbit app on a different phone or tablet. If you want to switch, tap the Switch to button at the bottom.Seeing a message about switching? That message indicates that your Fitbit account currently connects to a different Fitbit device.During the setup process, the app asks you which Fitbit device you are setting up. Choose your device from the list and then click the Set Up button on the bottom of the next screen to begin the pairing process. If you’ve already set up your Fitbit account in the past and you now have a new Fitbit device you want to pair with your phone, tap on your profile photo in the top left corner of the app, and then choose Set Up a Device.If you owned a Fitbit in the past, we recommend you sign in with that account to keep all your Fitbit data in one place.Log in to your existing Fitbit account or press Join Fitbit to register as a new user and follow the prompts provided to set up a new Fitbit account.Then, check your phone’s Settings app to ensure that Bluetooth is on and install the Fitbit app from the App Store (Apple App Store or Google Play Store.) This step is to decrease interference when pairing. With some Android operating systems, the navigation buttons on some of the screens might be located in different places.īefore you begin, if any other Bluetooth devices like phones or tablets are nearby, either move them or turn off Bluetooth temporarily. However, these step-by-step instructions work the same for Android phones and iPads/tablets. Please note that most of the screenshots shown are from an iPhone. Let’s pair your Fitbit to your Apple or Android! If you’re replacing a Fitbit with the same model, follow the steps in this article instead: Got a new or replacement Fitbit? How to set it up, so you don’t lose data. You can, however, connect an older device like the Fitbit Alta or Charge 1/2 and a newer Fitbit like the Versa 3 to the same Fitbit account. Each of these Fitbit models requires a unique Fitbit account (username.) If you share a single Fitbit account with your partner, family, or friends and want to connect more than one Fitbit device to that account, you may be limited.Īt this time, you can only connect one of these models at a time to your account: Fitbit Charge 3/4/5, Fitbit Ionic, Fitbit Inspire series, Fitbit Luxe, Fitbit Sense, and Fitbit Versa series. Want to connect more than one Fitbit to your account? That’s why it’s so important to correctly pair your Fitbit before you start using it. Plus, you’ll also see your text messages and notifications on your Fitbit (if you set up this feature.) Once you initially pair your Fitbit to your mobile phone, it automatically syncs with the app and your online account throughout the day. Your Fitbit uses Bluetooth Low Energy (BLE) technology to pair and sync with your iPhone, Android, and other devices. How to pair your Fitbit to your phone or tablet This special discount is available for a limited time and is valid for 90 days after registering for your Ionic refund. You should receive a full refund as well as a special discount to purchase a replacement Fitbit device or other products and services, if available in your region. This refund applies to all Fitbit Ionic watches, even inactive units. You’ll need to fill out a form and will receive a return kit with instructions on how to return your device for a refund. If you own an Ionic, Fitbit recommends you immediately stop using it even if it’s working normally and apply for a refund via this Ionic refund site. Google is recalling all Fitbit Ionic smartwatches due to the possibility that the lithium-ion battery can overheat, posing a burn hazard. 3 Fitbit won’t pair? How to troubleshoot if your Fitbit won’t pair with your phone or tablet.2 How to pair your Fitbit to your phone or tablet.1 Important notice for Fitbit Ionic owners.
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